Rental Agreement & Policies
Last updated: September 2026
These are the terms that apply when you rent bed bug heat equipment from us. They are written plainly so you know what you are agreeing to before you book, not after. The written rental agreement you sign at delivery is the controlling document; this page summarises it.
Who you are renting from
Equipment is rented by Steriltechpro, trading as Houston Bed Bug Heaters.
Notice address for written correspondence:
9668 Westheimer Rd, Ste 200-252, Houston, TX 77063
Email: steriltechpro@gmail.com · Phone: (832) 791-0324
Who can rent
You must be at least 18 and able to show government-issued photo identification at delivery. The person signing the rental agreement is the person responsible for the equipment, whether or not they are the one operating it.
The rental period
The standard rental is a 24-hour period. That is how long the equipment stays with you — it is not the length of the treatment, which typically runs four to five hours at temperature per treated area.
Extended rentals over additional days are available and are usually the better choice for anything past two or three rooms, because rushing a room sequence to return equipment on time is how treatments get shortened.
Payment and deposits
A deposit is taken at or before delivery and is returned after the equipment comes back and is checked.
Delivery and collection
We deliver the equipment, set the first room up with you, walk you through running it, and collect it at the end of the rental period. There is no counter to collect from — this is a service-area business and delivery is part of the rental.
We deliver across the Houston metro.
The communities we deliver to are listed here.
Using the equipment
You agree to run the equipment in line with the manufacturer's instructions supplied with it and the walkthrough given at delivery. Those instructions take precedence over anything published elsewhere on this site.
You agree not to modify the equipment, not to let it be operated by anyone who has not been through the walkthrough, and not to move it to a property other than the one on the rental agreement without telling us first.
Damage, loss and cleaning
You are responsible for the equipment from delivery until we collect it, including loss, theft and damage beyond normal wear. Equipment comes back in the condition it went out in, less ordinary use.
Late return
If the equipment is not available for collection at the agreed time, a late charge applies and the equipment may be unavailable to the customer booked after you.
Cancellations and changes
Tell us as early as you can if your date moves. Delivery days are scheduled around a single delivery run, so a late cancellation usually cannot be refilled.
What we do not promise
We rent equipment and train you to use it. We do not promise a particular result. Heat kills what is present in rooms that actually reach temperature; whether that clears a property depends on preparation, clutter, room layout and other things we do not control. Heat also does not prevent bed bugs returning — if they arrived on luggage or secondhand furniture, they can arrive the same way again.
We are not a pest control company. We do not spray, we do not carry out paid inspections, and we do not treat the property for you.
Governing law
These policies are governed by the law of the State of Texas and form part of the written rental agreement signed at delivery. Where this page and that agreement differ, the signed agreement controls.
Questions before you book
Ask about the deposit, the delivery limits and the extra-day rate on the booking call. We would rather tell you upfront than surprise you at pickup. The contact page has the phone, the email and the hours.
Related pages
Rental packages · Treatment cost · How it works · Service areas · Homepage
Phone Number: (832) 791-0324 · Business Hours: Mon–Fri 9:00am–6:00pm · Sat–Sun 9:00am–2:00pm
Houston Bed Bug Heaters is a trade name of Steriltechpro.